Provide customer training for all new installations, with follow up training thereafter to ensure all relevant areas are covered to avoid re calls.
Listen to our customer comments, suggestions and any complaints and then act on them promptly.
Keep our customers informed of changes to our services
Offer a professional and effective service based upon up-to-date information sources and modern technology
We will continue to innovate and improve what we do to provide the best possible service to you
To respond to enquiries within 2 hours
To provide an estimate for works within 24 hours
Our work is covered by a 12 month guarantee against faulty workmanship.
Materials supplied by us will be covered by manufacturers’ warranties.
Landlord and Tenant Act 1985
The Landlords and Tenants Act 1985 requires that the electrical installation in a rented property is:
• safe when a tenancy begins and • maintained in a safe condition throughout the tenancy
The Health and Safety at Work etc Act 1974 requires employers to provide and maintain safe plant and equipment and to ensure a healthy and safe work environment. The requirement to maintain plant, machinery and equipment is also present in other regulations, including the Provision and Use of Work Equipment Regulations 1998, the Pressure Systems Safety Regulations 2000, the Control of Substances Hazardous to Health Regulations 2002 and the Electricity at Work Regulations 1989